Being a Client Advocate I enjoy working with my clients, making sure their time with CVA is the best experience they’ve ever had with a Virtual Assistant. The Client Advocate team at CVA is far more than Customer Service. We work to help our clients use their time with CVA in the most effective manner. We help you grow your business.
Often clients come to CVA with a vision and a vague plan, seeking assistance in growing their business, lists, and revenue. With the help of the Client Advocate team, that can become a reality. We work with clients one-on-one to provide a plan that will help them achieve what they desire and see their business grow.
Recently, I worked with a client who was not pleased with her page rank and the amount of website traffic she received. We scheduled a strategy call to determine the client’s goals and what was needed to make them a reality. We delved into her site and social media platforms and realized that while she did have an active personal Facebook profile, her business pages had not been tended to recently.
We developed a comprehensive blogging and social media plan to get her site noticed by Google, increase her page ranking, and utilize her social media fans and followers to increase her traffic. A full-blown blogging schedule was implemented along with a regular posting schedule for her social media platforms. Previously, she had only managed three blog posts in four months. But after implementing the new plan with fresh content, not only were two to three blogs posted each week, but by utilizing her Virtual Assistant she didn’t have to write them all herself! She was able to see the increase in traffic she desired and increase her list size.
This is just one of the ways that the Client Advocate team works to help our clients achieve their goals and grow their business. We firmly believe that when our clients succeed, we succeed. I strive each day to make my clients goals my own goals, which I’m determined to reach.
Photo credit: alanclarkdesign
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