Delegate, Focus, and GROW Your Business

How to Handle a Negative Customer Review on Social Media

Social media is one of the easiest and best ways to connect with your customers and clients. It’s a great way to spread information about an upcoming event for your business or to showcase any new products that you may have. But what happens we you get a negative customer review?

Social media, as you well know, also gives customers the platform to write their honest opinions about your products and your business for the whole world to see. Unfortunately, sometimes these opinions aren’t necessarily positive and they can impact how other customers (or potential customers) view your company.

When you have a negative customer review on social media, here’s how to handle it to satisfy the customer and resolve the issue.

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Time Management during the Holidays: How to Do it and Best Strategies

The holidays are truly one of the busiest times of the year. From making shopping lists, hosting holiday guests (and cleaning like crazy to prepare for them to arrive), attending holiday parties, and organizing everything for the end of the year at work, it can all be a little much.

So what’s the best way to manage your time during this crazy busy season? Here are a few tips to keeping it all together during the holidays.

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Started a New Business? Think About Hiring a Virtual Assistant

There’s nothing more exciting than starting a new business. Whether you are opening up a brick and mortar shop or you are starting a freelance photography business, there are so many things to think about and a mountain of items to check off on your to-do list.

It’s understandable that when you start a new business that your tasks may outnumber the amount of hours in a day. When you are feeling overwhelmed by all the things you need to get done, you should consider hiring a virtual assistant.

Here are some of the benefits that a virtual assistant could provide while you get your new business off the ground.

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What is a White Paper and How Do You Write One?

The term “white paper” can mean different things to professionals depending on what sector of industry they’re in. So what is a white paper? How do you write one? What items need to be included in a white paper? And why would you write one?

We’re here to answer all of those questions and more about white papers.

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How to Know It’s Time to Hire a Virtual Assistant

It seems like many of us are constantly overworked, overtired, and just simply don’t have enough time to enjoy the little things (like enjoying dinner at a reasonable hour, attending your kid’s baseball game, or just spending a couple of hours binging Netflix on the couch).

When work becomes too much, you should consider hiring a virtual assistant to lend a hand with some of the work and help you get back to living your life on your terms. Here are a few signs it might be time to hire a virtual assistant.

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How to Know When You’re Ready to Write an e-Book

Whether you’ve always had a secret fantasy of publishing your own book, or you never fancied yourself a writer, writing an e-book can be a great way to reach out to your customers, connect with others in your industry who are passionate about your field, or a way to put solutions out in the world for existing problems.

Here are a few signs that you might be ready to write (and publish!) an e-book.

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