Having a virtual assistant has many benefits that most business managers and owners appreciate. However, there are times that errors are made or you need a change quickly. It can be frustrating not be able to simply walk over to their desk and get the task handled immediately. Understanding the limitations and time restraints of your VA and how to best to react when there is a problem can ensure that your needs are met as quickly as possible.
Read More »
When you hire a virtual assistant for administrative work or to aid in the building of your online business, it can be easy to lose sight of the fact that they have personal lives to attend to in addition to the work they do for you. A high-quality virtual assistant will almost always go out of their way to go the extra mile for clients that respect their time and maintain reasonable boundaries, because they know a respectful client would only request last-minute work or late hours for particularly important projects.
Read More »
In the earliest days of your business, you probably shouldered most or even all of the responsibility out of sheer necessity. As you business grows, however, it’s important to learn the skill of delegating some tasks to others.
Read More »
Many business professionals these days are aware of the concept of working with a virtual assistant. But on the same token, just as many really aren’t sure what to look for or how to accommodate a VA. Hiring a virtual assistant does have similarities to hiring in-house employees, but there are some major differences as well:
Read More »
Working with a Virtual Assistant can be a rewarding experience for both the employer and the Virtual Assistant (VA). However, in order to avoid frustration on both ends of the relationship, some patterns of communication and expectation need to be established. The sooner the two parties establish these working guidelines in their relationship, the smoother and more beneficial the relationship will be for both parties.
Read More »
“The Reality of Reality?? Really?!?! That doesn’t make any sense!!” Those are the exact words uttered by a client during a recent phone conversation.
You see, part of a Client Advocate’s role is to regularly check in with clients. It gives us an opportunity to assess how we’re doing and what we could be doing better. In this particular case, a routine check in plus one simple question led to one extremely happy client.
Read More »
